We stock and sell our products as Sterling Foundry Ltd.
All guarantees are supplied by our valued manufacturers.
The Guarantee period is 2 years against materially failing, providing the item has been installed as per the manufacturers conditions and instructions.
We will always do our best to assist in the first instance to help and resolve any issues including immediate replacement where we deem necessary.
We only supply the highest quality proven and tested items. Our return rate is very low, 2019 was 0.03 % and 2020 improved to 0.01%.
Returns are accepted to Sterling Foundry Ltd. Return cost for carriage or postage is the sellers responsibility. The return must be made with 14 days of receipt of goods to the customer. Goods must be returned in as new condition, this includes any product display packaging and literature such as instructions.
We try our best to supply all information appertaining to the goods prior to sale. If you have an issue please contact us in the first instance where we will always do our best to assist with any replacements or changes required.
Please deliver any returned items to Sterling Foundry Ltd, Unit C2 Heritage Business Park, Heritage Way, Gosport, Hampshire. PO12 4BG